Frequently Asked Questions
Everything you need to know about shopping with Downeast Clothing.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We accept returns of unworn, unwashed items with original tags attached within 30 days of purchase. Please note that final sale items are not eligible for return or exchange.
Do you offer international shipping?
Currently, we ship to the United States and Canada. Shipping rates and delivery times for international orders are calculated at checkout based on your specific location.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as fit can vary between different styles and fabric compositions.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can request a change or cancellation within 1 hour of placing your order by contacting our customer support team.