Returns & Exchanges
At Downeast Clothing, we want you to love your purchase; if you are not completely satisfied, you may return or exchange eligible items within 30 days of the original delivery date. Please ensure all items are in their original, unworn condition with tags attached to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and secure it to your package.
Ship the Package
Drop off your return at any authorized carrier location, ensuring all original packaging is included to prevent damage during transit.
Receive Your Refund
After our warehouse team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing